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Here's something most crawl space companies won't tell you: installing encapsulation is just the first step. What really matters is knowing your system is working properly day after day, month after month. But too many companies follow what I call the "install and hope" method - they do the work, collect the check, and leave you hoping everything stays dry.

When I pulled up to my grandmother's house in Chattanooga, I wasn't just there as a crawl space expert. I was there as a grandson who wanted to make sure his grandmother could live safely in the home she's had my whole life. This 1929 house has been part of our family for generations, but like many old homes, it needed some serious attention underneath.

Sometimes in business, you get a call that changes everything. For me, that call was about my 83-year-old grandmother's crawl space. When I heard about its condition, I didn't think twice. I loaded up my Honda with our best materials - 125 mil - and headed straight to Chattanooga. This isn't just another job story. It's about why we do what we do, and how taking care of family shapes the way we're growing our business.

When my parents sent me photos of my grandmother's crawl space, I knew I had to act. My 83-year-old grandmother has lived in that Chattanooga home her entire life. It's been in our family for almost a hundred years. But like many homeowners, she never thought to ask about what was happening underneath her floors.