Important Update for Our Crawl Logic Customers
Introduction
Taking Time for What Matters Most
Stepping away for a week to be with family, while ensuring your needs are still covered.
Sometimes life requires us to step back and take care of what matters most.
I need to take some time away from Crawl Logic to be with my family in Chattanooga.
I believe in being direct with our customers - you deserve to know when there are changes, even temporary ones.
I'll be stepping away after Friday for about a week to spend time with my family.
While I've been trying to maintain our usual service levels, including working yesterday, it's time to take a brief pause.
Service Updates
I want to make sure all our current and upcoming projects stay on track. Here's what you need to know:
Trevor and Ryan are fully available to handle inspections while I'm away. They've been with me for years and know exactly how we do things at Crawl Logic. For those of you with ongoing projects, I'll be checking in on everything when I return next week.
Your homes and projects remain a priority for us. We've put systems in place to ensure everything continues smoothly, even during my brief absence.
Team Support Structure
I'm fortunate to have a reliable team that embodies what Crawl Logic stands for. Trevor and Ryan aren't just employees - they're skilled professionals who've been with me through thick and thin. They understand our commitment to quality and our way of doing things.
For those of you waiting on inspections or in the middle of projects, you're in good hands. They'll maintain our standards of detailed documentation, thorough inspections, and clear communication. They know how important your homes are to us.
Return Timeline
I'll be back at work next week, ready to pick up where we left off. For our current customers with ongoing projects, I'll make it a priority to personally check on your jobs when I return. Nothing falls through the cracks at Crawl Logic - that's a promise I intend to keep.
I'm grateful to have built a business where we can be honest about needing family time while ensuring our customers remain well-cared for. This brief pause won't affect our commitment to quality or our timeline for completing your projects.
Thank You
Running a small, family-owned business means sometimes sharing both the good and difficult moments with our customers. Your understanding during this time means more than you know. This community has supported Crawl Logic for six years now, and it's times like these that remind me why we choose to stay small and personal.
Contact Information
While I'm away, here's how to stay connected with Crawl Logic:
For Inspections and Scheduling:
Trevor and Ryan are your main points of contact. They're available at our regular business number and will handle all new inspection requests with the same attention to detail you expect from us.
For Ongoing Projects:
If you're in the middle of work with us, don't worry. The team knows exactly what needs to be done, and they'll keep everything moving forward. They'll document everything thoroughly, just like always.
Need to Reach Us?
Main Office: (615) 265-0081
- Trevor and Ryan will handle all calls
- Response time remains the same
- Emergency protocols stay in place
I appreciate everyone's understanding during this brief pause. Crawl Logic has always been about doing things the right way - both in your homes and in how we run our business. Taking this week to be with family is part of those values.
